Decotize — Customer Support
Contact Us
We’re here to help — reach out anytime. Our team responds to every message within 24–48 business hours.
Get in touch with us
Choose the method that works best for you. Email is fastest for order-related queries — include your order number and we’ll get to you within 24–48 business hours. For a quick question, message us on Facebook Messenger.
Email us
info@decotize.com
We reply within 24–48 business hours. Include your order number for order-related queries. Off-hours messages are answered the next working day.
info@decotize.comCall us
+31 6 10101899
Available Monday to Friday, 8:00 AM – 6:00 PM Eastern Time (EST). Leave a voicemail if we’re unavailable — we’ll call back within one business day.
+31 6 10101899Live chat
Message us on Messenger
Get quick answers via Facebook Messenger — great for simple questions outside a full email.
Message usSend us a message
Fill out the form below and we’ll get back to you within 24–48 business hours. The more detail you include, the faster we can help. For order queries, always include your order number.
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Company information
Decotize is operated by KEUN Marketing B.V., a company registered in Hengelo, the Netherlands. All commercial operations, order fulfilment, and customer relations are managed directly by our team.
Legal entity & operator
KEUN Marketing B.V.
Trading as Decotize · KvK 98931644 · VAT NL868708598B01
Lintelerweg 60
7556 PD Hengelo
The Netherlands